New London, CT · PWSID CT0950011
New London Dept. of Public Utilities lead service lines
529 lead or galvanized lines to replace
New London Dept. of Public Utilities reported 526 lead and 3 galvanized-requiring-replacement service lines out of 6,237 in its inventory. That's about 1 in 12 lines. Another 4,352 (70%) are still listed as unknown material.
Ranks #5 of 71 Connecticut systems with confirmed lead lines, and #633 nationally.
8.5% of New London Dept. of Public Utilities's service lines are lead or galvanized requiring replacement. That's higher than the Connecticut average (1.6%) and higher than the national average (3.1%).
- Lead 8.4%
- Galvanized (replace) <0.1%
- Unknown 70%
- Non-lead 22%
Total service lines reported: 6,237. Reported all required service line types. Population served: 27,620; 7,027 connections.
Lead test results
New London Dept. of Public Utilities's most recent 90th-percentile lead result (2025) was not detected, below both the 15 ppb action level and the 10 ppb level that takes effect in 2027. This means 90% of homes sampled were at or below that level; individual homes, especially those with lead lines, can be higher.
Lead and Copper Rule 90th-percentile results reported to EPA, in parts per billion. Dashed lines: 15 ppb action level and the 10 ppb level from November 1, 2027.
Progress since 2025 Q1
Reported lead and galvanized-requiring-replacement lines went from 0 in 2025 Q1 to 529 in 2026 Q3: up 529. Lines of unknown material went from 0 to 4,352, up 4,352.
Quarterly counts reported to EPA. A drop usually means lines were replaced or confirmed non-lead; a rise usually means more lines were identified. Replacement progress rankings.
Lead rule violations
EPA's data lists 1 Lead and Copper Rule violation since 2015 for New London Dept. of Public Utilities. Health-based violations are treatment failures, such as corrosion control or public education; the rest are missed monitoring or reporting.
| Began | Violation | Status |
|---|---|---|
| Dec 2020 | Lead consumer notice not delivered or reported | Returned to compliance |
Source: EPA SDWIS violation records for the Lead and Copper Rule.
Where the water comes from
New London Dept. of Public Utilities's main water source is surface water (rivers, lakes or reservoirs). It buys treated water from East Lyme Water & Sewer Commission. The seller treats the water, including corrosion control that keeps lead from dissolving out of pipes, while New London Dept. of Public Utilities is responsible for its own service line inventory and replacement program. It sells water to 2 other water systems: East Lyme Water & Sewer Commission, Waterford Wpca.
Source: EPA SDWIS water system and facility records.
Check your own address
These counts cover the whole system. To see whether your line is lead, use the utility's address-level inventory. Utilities had to prepare one by October 16, 2024 and make it publicly accessible; systems serving more than 50,000 people must post it online.
No map yet? Do the 2-minute scratch and magnet test on the pipe where water enters your home.
Protect your drinking water now
If your line is lead, galvanized or unknown, filter water for drinking, cooking and baby formula. Use a filter certified to NSF/ANSI 53 for lead. Run cold water for a few minutes after it sits for hours, and never use hot tap water for cooking.
How to pick a lead-certified filter · How to test your water for lead
Getting the line replaced
EPA's Lead and Copper Rule Improvements require most systems to replace lead and galvanized-requiring-replacement lines by December 31, 2037. Ask New London Dept. of Public Utilities whether it replaces the private side for free or with a cost share before you hire anyone. If you want it done sooner, or your utility doesn't cover your side, a licensed plumber can quote it. What replacement costs.
County pages: Lead pipes in New London County
Cities served
ZIP codes served
ZIP codes whose center falls inside New London Dept. of Public Utilities's mapped service area (EPA service area boundaries). Neighboring utilities may serve parts of the same ZIP.
06320
Other water systems nearby
| System | Lead + galv. | Unknown |
|---|---|---|
| Norwich Public Utilities | 13 | 176 |
| Groton Utilities | 6 | 2,028 |
| Waterford Wpca | 27 | 1,740 |
| East Lyme Water & Sewer Commission | 0 | 1,602 |
| Aquarion-Mystic | 22 | 4,756 |
| Jewett City Water Company | 13 | 447 |
| CTWC - Shoreline Region-Sound View | 2 | 670 |
| Groton Long Point Association | 2 | 555 |
Check another water system
Questions
Does New London Dept. of Public Utilities have lead pipes?
Yes. New London Dept. of Public Utilities reported 526 lead service lines and 3 galvanized lines that must be replaced, out of 6,237 total. 4,352 more are of unknown material.
How do I check if my home's service line is lead?
Look up your address on New London Dept. of Public Utilities's official service line inventory, which utilities must make publicly available. You can also scratch the pipe where it enters your home: lead is soft, dull gray, scratches to shiny silver and does not attract a magnet.
When will New London Dept. of Public Utilities replace lead service lines?
Under EPA's Lead and Copper Rule Improvements, most systems must replace lead and galvanized-requiring-replacement lines by December 31, 2037, starting from November 1, 2027. The rule is being challenged in court, so dates could change. Many utilities run free or cost-share programs now.
Has New London Dept. of Public Utilities had lead violations?
EPA's data shows 1 Lead and Copper Rule violation since 2015 for New London Dept. of Public Utilities.
Which water filters remove lead?
Use a filter certified to NSF/ANSI Standard 53 for lead reduction, or NSF/ANSI 58 for reverse osmosis. Check the certification on NSF's listings, not just the box.
Embed or cite this data
Local news sites, blogs and community groups can embed this card. It updates when EPA releases new data.
Citation: Lead Pipe Map, "New London Dept. of Public Utilities lead service lines," https://leadpipemap.com/ct/new-london-dept-of-public-utilities/. Source: EPA SDWIS service line inventory, 2026 Q3. Download the full dataset on the data page.